Equipa MILAE
The team building MILAE
MILAE wins the Excellence in Data & AI 2026 award
The voice AI that calls, on behalf of municipalities, the people digital channels never reach was recognised in the Natural Language & Conversational AI category.
Scalable solutions for local authorities, NGOs and social services.
Concelho
Painel municipal
Utentes
248
Resposta
94%
Chamadas · 7 dias
Actividade recente
Chamada concluída
há 2 min
Toma confirmada
há 14 min
Sinalizada para revisão
há 1 h
327 calls
Made today
98% answer rate
Response rate
Centralized needs, intelligent analysis, organized response
MILAE enables follow-up of older adults by phone and centralizes their needs on an analysis platform. Municipal teams can identify patterns, prioritize interventions and organise their response, without creating additional operational burden.
MILAE acts as the main layer of monitoring and flagging, ensuring no elderly person goes unmonitored.
MILAE reinforces monitoring, sharing relevant information and activating only when necessary.
Prepared for municipal pilots and proximity programs.
Integrates with existing workflows, no additional teams needed.
Automatic monitoring with alerts only when relevant.
User needs centralized for analysis and organized intervention.
Implementation in days, not months.
If you came here looking for telecare for your municipality, it is worth understanding the difference before you decide. They answer different problems, and they often work side by side.
Side by sideArticles and reflections from the MILAE team on loneliness, follow-up and innovation.
Equipa MILAE
The team building MILAE
The voice AI that calls, on behalf of municipalities, the people digital channels never reach was recognised in the Natural Language & Conversational AI category.

Tiago Nunes
Founder of MILAE
For years we treated loneliness as a sentimental matter. Two decades of research say otherwise: loneliness raises the risk of death, heart disease and stroke, and social isolation raises the risk of dementia. And the study that struck me most used no technology at all.
We show a real call in a thirty-minute meeting, with your municipality's team.
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