How It Works

Discover how MILAE monitors your elderly loved ones, step by step.

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How it works

One call. One log. One alert, when needed.

Step 1

Automatic call

MILAE calls with the frequency defined by the social team, adapted to each person's profile.

Step 2

Confirms well-being

The call checks presence, mood and simple daily routines. Each conversation generates a summary accessible on the platform.

Step 3

Absence recorded

If unanswered after several attempts, the absence is recorded and flagged as a relevant event for the team.

Step 4

Immediate alert

The social team or designated contacts receive an immediate alert for intervention.

Step 5

Centralized needs

The platform centralizes each person's needs, enabling the team to analyse patterns and organise intervention.

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No silence goes unanswered.

Continuous presence between visits.

The care platform

Interface for social teams and municipal technicians responsible for follow-up.

MILAEDemo data
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Main Panel
Users
Calls
Analysis
Settings

Ana Costa

Assistente social

User monitoring

312

Users tracked

268

Calls today

96%

Response rate

23

Active alerts

User Status

Maria Silva

Is well

Routine

Quiet day

Confirmed at 09:15

Last Call

Today, 10:30

5 min

Maria slept well and had breakfast. Mentioned missing her daughter.

Alerts

User mentioned feeling sad

Mentioned back pain

1

Real-Time Status

Smart traffic light system: green means all is well, yellow requires attention, red is urgent.

To experience the full functionality, contact us to schedule a demonstration.

Perspectives

Two realities, one solution.

For the elderly

Nothing changes: the phone rings, they answer and talk.

For the family

Everything changes: daily confirmation, response history and alerts when something deviates from the pattern.