How It Works

Discover how MILAE monitors your elderly loved ones, step by step.

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How it works

One call. One log. One alert, when needed.

Step 1

Automatic call

MILAE calls with the frequency defined by the social team, adapted to each person's profile.

Step 2

Confirms well-being

The call checks presence, mood and simple daily routines. Each conversation generates a summary accessible on the platform.

Step 3

Absence recorded

If unanswered after several attempts, the absence is recorded and flagged as a relevant event for the team.

Step 4

Immediate alert

The social team or designated contacts receive an immediate alert for intervention.

Step 5

Centralized needs

The platform centralizes each person's needs, enabling the team to analyse patterns and organise intervention.

milae

No silence goes unanswered.

Continuous presence between visits.

The care platform

Interface for social teams and municipal technicians responsible for follow-up.

Follow-up dashboard
Municipality · 1,248 people followed · 15 parishes · updated 1 min ago
People
1,248
+12 this month
Calls today
512
of 540 planned
Answer rate
94%
last 7 days
Open alerts
9
2 urgent
Average wellbeing
78
last 7 days
Parishes
15
fully covered
Calls in the last 30 daysAnswered · No answer
020040060027/0803/0910/0917/0925/09
People's statustoday
1,248people
Well1,062
Attention148
See today38
By level of follow-up
G1 640G2 398G3 172G4 38
Open alerts+5 more
Albertina LopesEmergency10:14
Rosário EstevesAbsence10:05
Gabriela VieiraAbsence09:20
Idalina MendesCheck today08:50
Parishes with most peoplepeople followed
Santa Maria
236
A dos Cunhados
142
Silveira
118
Maxial
92
S. Pedro da Cadeira
84
1

Municipal overview

People followed, today's calls, answer rate, open alerts and wellbeing, with the trend of the last 30 days.

Illustrative data, fictional names. The parishes are those of a sample municipality.

To experience the full functionality, contact us to schedule a demonstration.

Perspectives

Two realities, one solution.

For the elderly

Nothing changes: the phone rings, they answer and talk.

For the family

Everything changes: daily confirmation, response history and alerts when something deviates from the pattern.

Want to see how it works?

We show a real call in a thirty-minute meeting, with your municipality's team.